How fast are your competitors responding to leads? Benchmark data from 500+ UK agencies — and the hidden cost of being slow.
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Average response times measured across 500+ UK agencies, 2025–2026.
| Agency Type | Avg. Response Time | % Responding < 5 mins | Speed Rating |
|---|---|---|---|
| Independent (1–3 branches) | 1h 12m | 4% | Slow |
| Regional (4–20 branches) | 47m | 9% | Average |
| National Chain (21+ branches) | 34m | 14% | Average |
| Online / Hybrid Agency | 18m | 31% | Good |
| AI-Powered (Yield) | < 10 sec | 100% | Instant ⚡ |
Agencies that respond within 5 minutes are 8x more likely to win the instruction than those responding after an hour.
73% of weekend enquiries receive no response until Monday morning — when buyers have already moved on to competitors.
Estimated annual instruction revenue lost per branch due to slow or missed enquiry responses.
Yield by DeployIQ responds to every enquiry in under 10 seconds — 24 hours a day, 7 days a week. It qualifies the lead, matches properties, and books viewings automatically. Agencies using Yield report a 68% uplift in instructions within the first 90 days.
Learn about Yield →Find out how Yield can make your agency the fastest to respond — every time.
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